Technology Partners

Adobe Commerce (previously Magento) empowers thousands of retailers and brands with the best e-commerce platforms and flexible cloud solutions to rapidly innovate and grow.

Annex Cloud’s customer marketing platform provides fully integrated Customer Loyalty, Referral Marketing, and User Generated Content solutions that work together to optimize the customer journey and deliver a unified customer experience, a greater quantity and quality of referrals and content, and more high-quality and resilient customer relationships.

Antavo offers the market's most advanced AI-powered customer loyalty technology, streamlining the entire loyalty program lifecycle. The Promotion Engine helps attract customers at scale. For businesses designing a loyalty program, the innovative Loyalty Planner accelerates the process, making planning up to 10 times faster. The flexible Loyalty Engine, featuring an intuitive Workflows editor, brings any loyalty concept to life. Once the program is live, the Optimizer transforms loyalty data into clear, actionable insights. At the core of every solution is Timi AI, a groundbreaking agentic AI that guides and enhances work at every step. As a pure-play loyalty technology vendor, Antavo provides a robust, API-driven platform recognized by leading industry analysts, including Forrester, Gartner, and IDC. Trusted by global brands such as KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, Brightline, and Benefit Cosmetics, Antavo is the go-to choice for loyalty consultants, agencies, and system integrators. The platform empowers companies across fashion, beauty, retail, travel, and hospitality to create meaningful customer connections.

AtData is a data-driven technology company whose fast, easy and secure email tools help global marketers verify, enrich and connect customer emails instantly when they need it most. Our goal is to help our customers take control of their first party email data collection, accelerate their marketing performance, minimize the cost of fraud and drive their data-oriented business strategies.

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Bazaarvoice is a Software as a Service (SaaS) company that turns social media into social commerce for the world's best global brands by enabling authentic customer-powered marketing. They achieve that by first letting consumers create and share ratings, reviews, questions, answers, and stories about products and brands on client websites. They then syndicate that content across the Web and through the channel to reach shoppers wherever they are. This customer-generated content has a tremendously positive influence on purchase decisions. It is also rich with customer intelligence, which they analyze and provide to their clients so they can make real-time, information-based decisions that affect all aspects of their business — marketing, product R&D, and operations. This strategy of putting customers at the center of your business helps you achieve measurable results across your entire enterprise.

BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 120 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Skullcandy, Sony and Woolrich. Headquartered in Austin, BigCommerce has offices in San Francisco, Sydney and London. Learn more at www.bigcommerce.com. BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

Daasity empowers DTC merchants, from start-up to enterprise, with the tools needed to cut costs & drive revenue through sophisticated data-driven decision making. Our SaaS solution allows brands to integrate various or disparate data sources into one centralized warehouse & create meaningful & powerful analysis using a best-in-class tech stack. One screen. One dataset. Rich out-of-box functionality + customization as needed. Easy to implement turnkey solution. Drill & query capability.

Dataships is the consent optimization platform for ecommerce. We help brands maximize revenue from paying customers by turning them into marketing subscribers at the highest rates possible, compliantly and globally. Our AI is trained on 50M+ consent interactions across 600+ brands, optimizing the consent experience in real time based on shopper location, channel, and context. Customers see 2-10X+ marketable customer rate (MCR) improvements and 2.4X CLV multipliers, with audit-grade compliance documentation across GDPR, CCPA, CASL, and all US state privacy laws. Brands like Loop Earplugs, YoungLA, and Ancestral Supplements use Dataships to grow email and SMS lists with properly consented, high-intent subscribers — without expanding compliance risk or relying on broken native consent collection.

Datitude's managed data platform provides the unifying framework to connect, integrate and unify data. Data where it needs to be, on time, in the right format. A true single source of truth across the whole business. No silos. Combining an integration hub, data lakehouse and analytics services, Datitude's platform unifies your data, puts it at the heart of your tech stack, and brings it to life with instant access to advanced analytics, BI and reports. Built specifically for omnichannel retailers, Datitude is proven to deliver and trusted equally by mighty retailers and fast-scaling brands who need better access to their data, and valuable intelligence and actionable insights they can rely on.

Digioh helps ecommerce brands grow revenue through identity-powered personalization that connects every stage of the customer journey. By uniting identification, personalization, pop-ups, and quizzes in one platform, brands can recognize more shoppers, make every interaction more relevant, and improve performance across acquisition and retention. 3,000+ brands—including Dollar Shave Club, Wayfair, and ThirdLove—use Digioh to identify 5x more visitors, convert 3x more traffic, and activate customer data across 300+ tools like Shopify, Ometria, and Gorgias to power smarter marketing everywhere.

Dynamic Yield is an AI-powered Personalization Anywhere™ platform that delivers individualized experiences at every customer touchpoint: web, apps, email, kiosks, IoT, and call centers. The platform’s data management capabilities provide for a unified view of the customer, allowing the rapid and scalable creation of highly targeted digital interactions. Marketers, product managers, and engineers use Dynamic Yield daily for launching new personalization campaigns, running server-side and client-side A/B tests, leveraging machine-learning for product and content recommendations, and employing algorithms for smartly triggered email and push notifications. Headquartered in New York, the company serves more than 300 brands across the world.

Turn customer signals into revenue, automatically. Trusted by over 2,000 retail stores around the globe and earning over $1 billion in attributed sales, Endear is the CRM built for omnichannel brands; designed around how store teams work and how customers shop. Endear's newest AI feature, Opportunity Engine, turns your customer data into a prioritized outreach queue for every associate. No more guessing, no more manual list-building. Just the right customer, at the right moment, with the right thing to say. Features * AI Opportunity Engine: Turn customer signals into a prioritized outreach queue so associates always know who to contact and why. * Unified customer profiles: Ometria and POS data, order history, marketing and CS activity, and loyalty signals all in one view. * Omnichannel messaging: Trackable email, SMS, and WhatsApp outreach with revenue attribution on every interaction - whether 1:1 or bulk automated campaign. * Dynamic segmentation: Target customers by purchase behavior, location, spend tier, or any custom attribute. * Performance tracking: Measure individual and store team impact on sales and engagement. * Appointment booking and VIP workflows: Manage appointments, styling sessions, and high-touch experiences natively. * Pre-built integrations: Connect Ometria, Shopify, Yotpo, and more with real-time syncs from day one.

Purchaser verified reviews and feedback, advanced analytics, dependable customer insights. With Feefo, you don’t just get star ratings; you get a deeper understanding of what truly matters to strengthen customer connection and make smarter decisions.

Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company's customer support and helps you to efficiently manage your customers as you scale. Here's what you can do with Freshdesk, - Track and manage incoming tickets from multiple channels into one single view - Support customers across various platforms like email, phone, call, chat, social media, and other messaging apps - Collaborate with multiple teams within your company to split, assign and resolve queries faster as a team - Automate redundant tasks like agent assignment based on the skill, workload, and availability - Empower customers with a comprehensive knowledge base and self-service portal - Analyze and gather critical insights on agent performances and customer experience with advanced analytics - Customize Freshdesk completely to suit your business requirements - Leverage AI and ML capabilities of Freddy, to take some work off your agents and provide faster resolutions to customers, without compromising on the quality

Friendbuy is a SaaS platform powering referral and loyalty programs for the world’s most recognizable ecommerce companies. Our clients include disruptors such as Casper, Outdoor Voices, FIGS, AWAY and Princess Polly, as well as global Fortune 100s such as Walmart, Intuit, Disney and Nestle. Friendbuy is a technology-first company, enabling brands to scale efficiently and deepen customer loyalty. Our mission is to empower growth marketers through innovation.

Global-e enables merchants to sell globally in a localised manner to customers in more than 200 destinations worldwide. Through our unique end-to-end solution we remove all barriers to converting international visitors and simply boost global sales.

Our tech can lock discounts to over 24 groups, like students or key workers, helping convert first-time shoppers and build loyal, repeat-purchase communities. With full control over offers and the shopper experience, brands ensure that the right offer is delivered to the right person, at the right time. No more blanket discounts that erode margins and fail to connect. Instead, every offer becomes an opportunity to convert more shoppers by delivering the right incentive, build genuine connections that foster loyalty, and enhance your brand’s reputation. By capturing valuable first-party data with every offer - such as age, occupation, and marketing permissions - brands can seamlessly sync this data with their CRM, build unique segments, and deliver more personalised campaigns - and turn one-time buyers into loyal, repeat customers.

Reach new customers and grow your business with Google Ads, Google's online advertising program.

Gorgias is the #1 helpdesk for eCommerce. It transforms your customer support into a profit center. With Gorgias, you can manage all your customer service channels in a unified platform integrated with Shopify, BigCommerce, and Magento. Perform powerful Shopify actions (like issuing refunds or editing orders) directly in the helpdesk, and leverage automation to answer repetitive questions with personalized answers. The result is better and faster support for your customers, an efficient workflow for your agents, and more sales for your store.

Drive engagement. Innovate faster. Take ownership of your community. Transform your business with a better channel to reach, engage, and retain customers. Enhance your customer experience and increase repeat purchases with a mobile application powered by Kinn. Founded by leaders from Instagram and Facebook, Kinn is headquartered in NYC.

LoyaltyLion is a data-driven loyalty and engagement platform that powers ecommerce growth. Unlock real insights to build a better understanding of what drives longer-lasting customer relationships, and use those insights to connect and accelerate your existing marketing efforts. Proven to increase retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide.

Mention Me is a referral marketing and customer retention platform that fuels business growth. Our world-class programmes have delivered more than 2 million referrals and increased customer lifetime value for 400+ brands around the globe. Founded as a bootstrapped two-man company in 2013, we now employ more than 65 specialists and work with brands like Farfetch, Ocado Zoom and Nutmeg. Our work has been celebrated by awards including Showcase Startup at Retail Week’s Buzz conference, Best Tech Startup at Drapers Digital Festival, and a Bronze Stevie for Customer Service Team of the Year. In 2018, we raised $7 million in funding from Eight Roads Ventures to fuel our next phase of growth as a cutting-edge platform empowering brands to turn happy customers into engines for business growth.

Merx is the AI-first conversational commerce platform that lets enterprise retail and beauty brands talk with their customers, at scale, inside WhatsApp. At the core is an on-brand AI agent that holds real, two-way conversations: it answers questions, recommends products, recovers carts, takes orders, and handles post-purchase service, all in your brand's voice and within guardrails you control. This is commerce that feels like a conversation, not a campaign blast. Customers reply, ask, browse, and buy in the same thread, and because it's WhatsApp, they actually see it. Contactability runs above 85%, open rates reach 98%, and first-party data is captured from 99% of subscribers as the conversation unfolds. Campaigns return 7–14x on spend. Results from live programmes: - Benefit UK (LVMH): 8:1 ROAS in 10 weeks — £47,700 from just 1% of the base, with 45% engagement. - Napiers: 22x ROAS and a 71% AOV uplift, with WhatsApp becoming their #1 channel in six months. - Zita West: 30x ROAS in three months, converting 17% of abandoned carts (versus 5% on email). Built for enterprise: a brand-sentiment analyser, jailbreak detection, human-in-the-loop oversight, and ISO 27001 certification keep every conversation on-brand and secure. Live in around 14 days, with roughly 0.5–1 day of engineering effort and about an hour a week to run.

Facebook is an online social networking service that allows its users to connect with friends and family as well as make new connections.

A shop is your online storefront where people can browse, explore and purchase your products directly on Facebook and Instagram.

Monetate drives billions of dollars of revenue every year for some of the best-known brands in the world, including Best Buy, QVC, Godiva, and OfficeMax. The company's comprehensive product suite and conversion expertise enable marketers to deliver a more relevant customer experience with unprecedented agility. Leading marketers rely on Monetate's cloud-based browser technology to achieve a new level of speed and control, allowing them to run 16 times more optimization campaigns compared to industry averages. The Monetate Agility Suite includes advanced products for testing, merchandising, targeting, and cross-channel consistency, providing an opportunity to bypass IT restraints and react in real time to customer demands. Monetate also helps marketers implement best practices and drive online revenue through its expert strategic services and content publishing teams.

Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia. Movable Ink Studio automatically transforms data into personalized content across touchpoints—helping brands deliver more relevant customer experiences, improve financial performance, and boost marketer productivity. Learn more at movableink.com.

Namogoo is the world's first Digital Journey Continuity platform, helping over 1,000 unstoppable brands shape their customer journeys to fit each and every shopper's needs. Namogoo's platform autonomously adapts to each customer visit in real-time, lifting conversion rates and revenue, while maintaining eCommerce retailers' margins and bolstering brand equity. Namogoo is available on all major eCommerce platforms, including Shopify, BigCommerce, Salesforce Commerce Cloud and Magneto - serving over a thousand global brands of all sizes. The company’s product suite includes “Customer Journey Operating System,” which provides the underlying infrastructure to power all digital customer journeys in real-time and “Intent-Based Promotions,” which predicts the visitor’s intent and likelihood to buy, and individualizes the most effective minimum promotion for each visit.